FAQs

How do I know the size I need?

The easiest way is to order a sizing kit. Once you've received your kit and sized your nails you can determine if you fall into the XS, S, M, or L categories or if you need a custom size. If you need custom sizing, please write your sizes in a note in your order at checkout.

Alternatively, you can use the sizing chart and measure your own nails. Please be aware, Glam Clawz takes no responsibility for wrong sizes ordered due to incorrect measurements, and all sales are final.

You can also order one of our Complete Sets of 20 ready-to-ship nails and then take note of the sizes that fit you for future reference.

How long do the nails stay on?

Sticky tabs are great for special occasion wear and generally last up to 1-2 days. Glue can last anywhere between 1-3 weeks. It depends on a number of factors including nail prep, and how well you look after them.

How can I avoid nails popping off?

Careful prep of your natural nails before application will help your nails to stay on longer, including removing the shine and wiping dust and oils off with the alcohol wipe provided. Being mindful not to use your nails to open packaging etc and not having them submerged in water for long periods should also help.

Are nails reusable?

Yes! As long as you look after them they can be worn and enjoyed multiple times. If you are using glue to adhere, you may wish to purchase a pumice pen (under "Extras" tab) to gently remove glue buildup on the back of the nails.

What if the nails are the wrong size?

We sell sizing kits to ensure a perfect fit every time, this is the best way to ensure your nails are the correct size. As all orders are handmade and are a hygiene item, all sales are final and no returns are accepted if you order the wrong size.

Do you offer custom designs?

Sure do! Please get in touch via the "Contact Us" tab with your design idea and we can give you a quote:)

**Please note we won't reproduce designs from other press-on artists.

Can I make changes to a design?

Absolutely! Drop us a line via our "Contact Us" tab and let us know what design you're after and the changes you'd like to make.

How many nails come in each set?

Each set comes with 10 nails. Our Bundles come with 30 nails (3 sets of 10 in your selected size/shape). Ready-to-Ship sets come with a full set of 20 nails (one of each size). Extra feature/replacement nails can also be ordered if you wish.

What comes with my nails?

Each set of nails comes with an application kit that contains a sheet of sticky tabs, a nail file, buffer, alcohol wipe, orange wood stick and application/removal instructions. Glue and extra sticky tab sheets can be purchased under the "Extras" tab. 

Do you accept cancellations, returns or exchanges?

As all nails are handmade to order, all sales are final. We do not accept returns or exchanges. Cancellations are accepted up to 24hrs after initial purchase.

How long is processing time?

Current processing time is approx 7-10 days, but may be faster depending on order loads. If your order is likely to take longer you will be personally notified of updates as they occur to keep you in the loop. Bigger orders will take longer as they are worked on in order of purchase. Please note shipping times are not the same as processing times. Some areas are having issues with longer shipping delays due to covid.

Lost Packages

We are not responsible lost or damaged packages. We only send via tracked mail so if your package has been lost or damaged please contact your shipping provider directly.

Will my nails look exactly like the picture?

We will endeavour to make your nails as close as possible to design pictured, however due to handmade nature of our products, slight variations may occur. Please also allow for different monitors colour differences as well.

My package was returned to you-can I have it resent?

Of course, please contact us to arrange it to be re-sent, and pay the applicable postage.